Privacy Policy

April 2026

Information We Collect

When you create an account or place an order on WheelTireHub.ca, we collect the following information:

  • Business name and contact information (name, email, phone number)
  • Shipping and billing addresses
  • Payment information (processed securely through Shopify Payments — we do not store credit card numbers)
  • Order history and product preferences
  • IP address, browser type, and browsing behavior on our site

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders, account, and customer service inquiries
  • Send promotional emails about new products, special offers, or manufacturer rebates (you can opt out at any time)
  • Improve our website, product offerings, and customer experience
  • Comply with legal obligations and prevent fraud

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Shipping carriers (GLS, FedEx) to deliver your orders
  • Payment processors (Shopify Payments) to process transactions securely
  • Analytics providers (Google Analytics) to understand how visitors use our site
  • Law enforcement if required by law or to protect our rights

Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.

Data Security

We implement industry-standard security measures to protect your personal information. All transactions are processed through Shopify's PCI-DSS compliant platform with SSL encryption. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under Canadian privacy law (PIPEDA), you have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Withdraw consent for the collection or use of your information
  • Request deletion of your personal data

To exercise any of these rights, contact us at support@wheeltirehub.ca.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:
Email: support@wheeltirehub.ca